What is Proactive IT Management – Why Your Business Needs It

Proactive IT management is an important concept within the business IT world, and yet one that a surprisingly large number of companies don’t implement. While it may perhaps incur a greater cost initially, it can save you a great deal of trouble, and even larger costs, further down the line.

What is proactive IT management?

As its name may suggest, this is a concept where a proactive approach is taken to managing your IT systems, rather than a reactive one. In short, you’ll take steps to prevent problems, rather than simply handling them once they’ve arisen.

It involves putting measures in place that will identify weaknesses or areas for improvement, allowing yourself to prevent any potentially dangerous and destructive situations occurring.

Why you need to think about it

A famous quote goes “if it ain’t broke, don’t fix it”, and this seems to be the stance that many take on a wide number of aspects in their lives. While this might be a suitable approach when thinking about upgrading your home décor or wardrobe, this logic simply cannot be applied to your IT system.

Proactive IT management
It’s better to prevent a problem before it arises!

While these systems are designed to run effectively, smoothly and reliably, no manufacturer can guarantee a completely problem-free service life. IT infrastructures, particularly those for businesses, are made up of thousands of different parts and pieces. It only takes a fault or weakness in one of these parts to potentially bring your whole system down.

It could be a minor problem, and something that is rectified quickly. But, it could also cause problems on a global scale. You only have to think about high-profile hacks, such as that which disrupted the NHS, to know how vulnerable systems can be.

How can you be proactive with your business IT system?

Thankfully, there are a number of steps that you can take to put proactive measures in place, and to safeguard your IT system against future threats. The first is to consider enlisting the help of an expert IT agency, such as yours truly here at Shesh Tech. You can think of us as a first line of defence, remotely monitoring and managing your system while you focus on your business.

Part of our approach will be to offer IT consultancy and strategy sessions and advice along the way. Every IT system is different, and each requires a tailored approach. By consistently monitoring your system, we’ll be able to ensure it stays up-to-date.

We’ll also run regular IT audits and healthchecks on your system. Think of these as similar to the check-ups that you have with your doctor, only here it’s to keep your business IT system healthy and fighting fit.

Interested to discuss this further?

If you would like to be proactive, rather than reactive, then you’ve come to the right place. We have a number of IT support contracts that can be tailored to businesses both large and small. If you would like to find out more, please contact us here.


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