FAQs – Frequently Asked Questions

The world of IT and the digital-age is rapidly changing, and it can sometimes be hard to keep up with these developments that seem to be happening almost every single day! We’ve gone from moving our data from hard-drives to ‘clouds’, and our heavy computers to lightweight laptops.

Whether you’re new to the industry and want to find out more, or you’re an expert but want to find out more specifics about our services, here are some of the most frequently asked questions that we get through our mailboxes.


FAQs #1 What do you do at Shesh Tech?

The easiest frequently asked question for us to answer; we’re a business managed IT services company. We help support business with their IT infrastructure, both through remote service offerings and on-site support. For a full list of our services, please read this page here.

FAQs #2 Why do I need your services?

One of the most frequently asked questions that any business gets is “what benefits can you provide to me?” By using an IT solutions company such as Shesh Tech, your network will be faster, your data more secure, your services faster, and your IT infrastructure more efficient.

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FAQs #3 What packages do you offer?

We offer a range of packages from ongoing contracts to pay-as-you-go. For more information, please visit our services page.

FAQs #4 What is the cloud?

This is one of those frequently asked questions that we tend to get more from newcomers to technology and the industry! Most people have an understanding of how cloud services work, but aren’t always sure how this relates to business.

We can host a huge number of our services in the cloud, keeping your data secure, protected and always accessible from anywhere.

FAQs #5 What happens if my IT system goes down?

The beauty of the services that we offer means that we will keep all of your most important data backed up so nothing will ever be lost, and we’ll be able to keep key services running at all times with business continuity. We’ll also have our team of experts working quickly to restart your systems.

FAQs #6 I’ve already got a website – can you help?

Yes – we can help by bolstering your current website, or we can transfer over emails or website domains to a new one.

FAQs #7 How can you keep my business secure?

We offer a managed web security and protection package, as well as a managed antivirus solution, to protect your business.

FAQs #8 Where are you based?

We are based in Birmingham, in the West Midlands, so many of our services will only be applicable to businesses in this area.

Get in touch with us

Do you have a question that you can’t see above or your want to find out more about the range of services that we offer at Shesh Tech? You can find our contact details here; we’d love to be able to offer whatever support we can.


Image credit: TeroVesalainen